Residential Construction Problem Solving and Dispute Resolution Services
SHCC helps homeowners that have been taken advantage of by unqualified house flippers and shoddy remodeling contractors.
Scenario 1 - House Flipper Flop:
You purchased a home from a real estate investor who perhaps spent more time watching shows about house flipping than actually learning how to repair and renovate distressed properties, and may have cut some corners in the process of making repairs. While the home may look nice and feature all the latest upgrades, you are finding more problems, the more you look. Now that the flipper has moved onto their next project, they don't seem as interested in hearing your complaints.
Scenario 2 - Remodel Gone Wrong:
You decided to upgrade your existing home that you love, rather than listing it and trying to find a new home. After finding what you thought was a reputable remodeling contractor with good ratings and references, once the work began, the cost and problems just seem to grow exponentially. Now you have a major mess on your hands and are looking for answers for how to save your dream home.
The Solution: Construction Problem Solving & Dispute Resolution
The renowned leader of a prominent Native American tribe member hired a contractor to build a high-end custom home on tribal lands. The resulting engineered log cabin structure was not yet complete when it became obvious that there were numerous problems.
SHCC was retained to thoroughly investigate and document the issues. Through a combination of extensive visual inspection and limited destructive testing, it became obvious that even very basic construction standards were not followed by the contractor.
Working closely with the client’s legal team, SHCC was able to help find the most cost effective solution for that project. After years of paying for an uninhabitable dream home that turned into a nightmare, our clients were finally made whole, and were thus able to move on with their lives.
Don't Panic! SHCC is here to help. With decades of experience working on behalf of homeowners, Steve Hill and the SHCC team are uniquely qualified to help you in the process of investigating potential issues, analyzing the data and developing a strategy for moving forward to make things right.
While every situation is unique, SHCC can assist you with the following 3-step process.
Step 1 - Investigation:
- Thoroughly inspect the entire project including interior, exterior and roof. Document any abnormalities or defective conditions discovered. Roof can be inspected by drone to avoid damaging the roof surface. Compare completed components to plans, building department records and previous real estate listings. Provide testing services as necessary to determine “point of failure” when necessary.
- Document all findings with field observation notes and photos. Develop photo database and include any owner or contractor supplied photos that may show defective conditions found during repairs.
Step 2 - Analysis:
- Review all documents related to the project including plans, changes to the plans, and inspection records. Check for change order signatures, lien releases, subcontractor invoices, material supplier releases and delivery dates.
- Investigate all contractors involved for proper license, insurance and Workmen's Compensation insurance proof.
- Produce report with all findings including any improper actions regarding real estate contracts, unpermitted additions or alterations, contractors license law violations (CSLB & Civil Code) and Contractor standard of care issues.
- Produce a cost of repair based on verifiable building repair costs and/or get bids from prequalified contractors for remediation.
- Work with Homeowner’s attorney (and assist in selecting one if necessary) to protect the Homeowner's interests and right to recovery.
- Appear at Mediation, Arbitration Hearing or Trial to assist in recovery for losses.
Step 3 - Remediation & Repairs:
- SHCC will serve as a construction project manager overseeing the entire remediation and repair process on your behalf.
- Potential repair contractors will be evaluated based on their relevant experience, track record and verifiable references before being invited to the bidding process.
- Repairs will be closely monitored and applications for payment thoroughly vetted throughout until repairs are completed to your satisfaction.
Why choose SHCC?
Steve Hill Construction Consulting, Inc. (SHCC) brings decades of problem solving and dispute resolution experience to every project we are engaged on. There is an old saying: "Hindsight is 20/20." With experience analyzing thousands of conditions involving failed building components, SHCC has a clear vision of just what can go wrong. (Murphy was an optimist.)
Building performance can be made very complicated. But there are some basic elements that are fairly straightforward. We want buildings to be durable, structurally sound, resistant to weather, and safe for occupants. By carefully evaluating the actual conditions of a given project, SHCC applies the scientific method to determine the underlying cause of construction defects and deferred maintenance. Once the root cause has been established, SHCC applies construction industry best practices to outline various repair or remediation approaches.
Through our extensive network of professional consultants, we are able to bring in additional expertise, as needed, to answer specific questions that may arise. Through a process of value engineering, armed with extensive knowledge of construction material and labor costs, SHCC helps owners find the most cost effective solutions that adequately address the issues observed.
That’s what we mean by “Practical Solutions to Building Performance Issues.”
About Steve Hill Construction Consulting, Inc.
Steve Hill, president and principal consultant of SHCC, has been a licensed general contractor in California for over 40 years. With hands-on experience in a variety of trades, his expertise has been in demand investigating, resolving and preventing building failures, construction defects and other issues. Learn more: